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FAQ #23695

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How Can Cultural Diversity be Managed in the Workplace?

Related resource areas: Diversity Across Higher Education


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Diversity is a valuable asset in the workplace; however, it can create challenges and it must be effectively managed. The first important consideration is to decide upon a champion for diversity who will guide and manage diversity initiatives that will lead to desired outcomes. This may be a person or a group. Many organizations name a leader that is guided by a steering committee, council, or catalyst team. This group assists in developing a strategic plan that is composed of identified outcomes, performance indicators, action steps and an ongoing evaluation plan. The organization will use this plan to guide behaviors at all levels and monitor and manage systemic change. The plan will need to include a communication plan so that all within the organization are aware of their roles in achieving diversity goals. Other components of a successfully managed workplace include appropriate training of all employees and creating a positive climate.

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