Focusing all of an organization’s resources on training and education related to diversity only will have limited impact on an organization’s commitment to diversity. While training and education will be a need and will be integral to a change process, if these efforts are not combined with other efforts such as assessment and evaluation, leadership development, systems of accountability, intentional alignment of organizational policies and procedures and management training, what an individual learns through training may not be able to be actualized. It is vital that organizations look at diversity efforts from a systemic change perspective and understand the role that training and education play in this process.
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How will “training and education only” impact a multicultural organizational change process?
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