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I have a consumer complaint and want to call the salesperson with whom I dealt when making my purchase. What do I say?
Last Updated: March 21, 2008
When presenting a problem to a salesperson, stay calm and explain your situation. Tell the salesperson all the details of your situation, suggest that you can provide documentation (if possible), and present a fair solution. If the salesperson is not able to assist you, ask to speak to a manager.
To make consumer complaints easier, make it a practice to save receipts for a certain period of time to assist you in dealing with potential future problems with an item. Also, save all warranties and guarantees associated with the product or service.
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- Estate Planning
- Financial Planning Process
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- Legal Topics
- Lifestyle Transitions
- Managing Money in Tough Times
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- Money Emotions
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